Privacy Policy

At Frame-d, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your data when you interact with our website and services.

1. Information We Collect

We do not require user accounts or store personal profiles. However, we may collect:

• Contact Information: Name, email address, phone number, and shipping address (when provided for quoting and fulfillment).
• Quote Details: Information related to your frame customization and artwork specifications.
• Communication Data: Any messages or inquiries you send us via email or our website.

2. How We Use Your Information

We use your information strictly for the purpose of:

• Providing price quotes and responding to inquiries.
• Processing and fulfilling custom framing orders.
• Communicating updates related to your order.
• Improving our services based on client feedback.

We do not sell, rent, or share your personal information with third parties for marketing purposes.

3. Data Security

We implement reasonable security measures to protect your information from unauthorized access, disclosure, or misuse. However, no method of data transmission over the internet is 100% secure, and we cannot guarantee absolute security.

4. Third-Party Services

• We may use third-party payment processors, shipping carriers, and email providers to facilitate order processing and delivery.
• These third parties only receive necessary information required to perform their services and are obligated to maintain confidentiality.

5. Cookies & Tracking

Our website may use cookies or analytics tools to improve user experience and gather anonymous usage data. You can adjust your browser settings to disable cookies if preferred.

6. Your Rights & Choices

• You can request access to, correction, or deletion of your personal information at any time.
• You may opt out of receiving marketing emails by following the unsubscribe instructions in our communications.

7. Policy Updates

We may update this Privacy Policy as needed. Changes will be posted on this page with an updated effective date.

8. Contact Information

For any questions about this Privacy Policy, please contact us at:
Email: [Your Email]
Phone: 07778 883165
Landline: 020 3802 8479